A new scheme has helped more than 150 unpaid carers in Derbyshire cut their energy bills and boost their annual income by nearly £500,000.
Carer Money Matters, run by Derbyshire Carers Association, has helped 156 carers since it was launched last year. The savings and improved income they’ve made has totalled £490,000 so far. The figures have been released to coincide with Carers Week (9-15 June).
Part of a £4m programme offered by all four of the UK’s Gas Distribution Networks and national charity Carers Trust, Carer Money Matters offers support and advice on money for both carers and those they look after. Derbyshire Carers Association is one of more than 20 local carer organisations delivering the programme nationwide.
One Derbyshire carer was able to get a lump-sum payment of more than £10,000 after the service noted she had been underpaid Universal Credit since 2019.
Another carer, who had to give up work to look after her husband eight years ago because of problems with his heart, depression and anxiety, found out through the service that she was entitled to Carer’s Allowance. The couple had previously been struggling to pay their heating bills, leaving nothing at the end of the month, but the benefit payments will make a huge difference.
Carer Money Matters advisors focus on supporting carers to access bill reductions, hardship grants and other sources of support. The service also provides financial management and resilience workshops, access to micro grants that can provide relief for energy associated debts, plus targeted support for under-represented groups.
Derbyshire Carers Association are working with Warmer Derby and Derbyshire to provide specialist energy debt advice.
Emma Handley, area manager at Derbyshire Carers Association, said:
“Carers Money Matters is making a real difference to the lives of carers in Derbyshire.
Amid the ongoing cost-of-living crisis, many carers are facing serious challenges with money and energy costs. This project allows us to step in early—before problems become overwhelming. Instead of having to refer carers to external agencies for help with benefits, debt, or energy advice, we can now provide direct, holistic support. By identifying carers in need sooner, we’re ensuring they get the help they require to continue delivering the vital care that so many depend on.”
Funding for the service been provided as part of the Vulnerability and Carbon Monoxide Allowance (VCMA). Gas pipeline and emergency service, Wales & West Utilities, are leading the partnership and work alongside Cadent, NGN and SGN to help support customers with fuel poverty and energy affordability and to help them maintain a safe and warm home.
Across the UK, 10,000 unpaid carers have saved huge sums and discovered extra benefits they’re entitled to thanks to Carer Money Matters.
The service is available to all carers registered with Derbyshire Carers Association. To find out more, visit www.derbyshirecarers.co.uk
